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MDS Global Blog

The financial benefit of digital BSS for enterprise services

03 November 2020

Read on to discover the economic benefit of implementing the top five digital BSS use cases for enterprise services - real-time billing management, automated service configuration,...

Why automated service configuration should be your top priority

23 September 2020

Telco research specialists, STL Partners, conducted a survey with industry executives in which they asked respondents to rank five digital BSS use cases for the enterprise market in terms of the...

BSS for the Co-creative 5G Era

17 August 2020

Of the many changes that 5G will bring to the telecoms market, one of the most interesting is the impact it will have on the relationship between operators and their enterprise customers. With...

Why should consumers have it better than enterprises?

21 July 2020

Operators have crafted wonderful digital experiences for consumers. Take iD Mobile, for example. iD Mobile provides its customers with a 100% digital experience via a simple app. Customers can...

The Quiet Telco Army

27 May 2020

This article was first published on The Fast Mode. Read it here. 

The global health pandemic of Covid-19 continues to bombard us with new challenges every day of the lock-down. Activities and...

Covid-19 and MVNOs: 5 incentives to support customers and boost loyalty

30 March 2020

The Covid-19 pandemic is threatening to grind the world to a halt, however the telecoms industry is helping to keep it moving. Service providers are more important than ever as they are enabling...

The changing landscape of B2B revenue management solutions

18 February 2020

The BSS/OSS section of the 2019 telecoms.com Annual Industry Survey, which was sponsored by MDS Global, found that CSPs believe B2B customers will give them a greater return on their 5G investment...

How CSPs can increase their IoT revenues by providing IoT enablement

27 November 2019

CSPs make most of their IoT revenues from selling connectivity, yet according to Ovum[1], connectivity represents just 10-15% of all IoT revenues. In addition to this, premium connectivity such as...

Why MVNOs need a ready-made analytical insight tool

24 April 2019

When planning a new service or proposition, few MVNOs know if their assumptions are correct and their decisions sound until they go live. In fact, they often have to wait for several months after...

What else was hot at MWC 2019?

12 March 2019

Whilst the key theme of this year’s MWC was 5G (see our ‘5G: How will the star of MWC be used?’ blog post), many other interesting technologies were showcased at the event. Some of these...

5G: How will the star of MWC 2019 be used?

05 March 2019

5G was undoubtedly the star of this year’s MWC. There were numerous predictions of how 5G will be as revolutionary as technologies such as electricity and the combustion engine, and how it will...

Serving the underserved SME market in six steps

23 November 2018

In the UK, 99% of businesses are small or medium sized, meaning that they employ 0 – 249 people, and 96% are micro-businesses, employing 0 – 9 people [1]. Given its size, the SME market holds much...

Beyond Bitcoin: the potential for blockchain

20 November 2018

There are some areas of new technology in which the terminology seems to be more widely used than is actually understood. That seems to be the case with blockchain – a word that pops up with...

eSIM - What's the hold up?

07 November 2018

It has been more than 18 months since the GSMA released its eSIM specification, yet CSPs have made very little progress. In fact, the first significant rollout plan has come from an original...

The 5G revolution is finally here – but it needs proper business management

29 October 2018

Each successive generation of mobile technology has promised a revolution. In truth, the revolution has been more like evolution. Indeed, by dubbing the 4G networks LTE – or long-term evolution –...

New spending caps for post-paid customers: will they make or break your business?

27 September 2018

The past 18 months have been a regulation rollercoaster for the telecoms industry. The Digital Economy Act (DEA) received Royal Assent in April 2017 and many of its clauses are now law. Just two...

What does eSIM mean for your business?

16 July 2018

The humble SIM card has shrunk somewhat since its debut in the early 1990s. From the original, full format SIM, to the Mini SIM, to the Micro SIM and finally the Nano SIM, it may have reduced in...

Monetisation - the neglected element of IoT enablement

25 June 2018

As the Internet of Things expands and the world becomes more connected, CSPs are vying to provide IoT entrepreneurs with the IT stacks and platforms they need to deliver IoT applications quickly...