Forget pre-pay and post-pay: Pay-anytime is the future
16 April 2018
The global pre-paid market is huge, but fickle. It represents 77%  of the total market (although this figure is skewed by countries in the Caribbean and Latin America, in which it is closer to...
Your VNO could be the next digital disruptor
09 February 2018
Over the past few years, digital disruptors have transformed our world. Amazon has disrupted retail, Uber has disrupted transport and Airbnb has disrupted accommodation. New disruptors emerge each...
How to use mandatory pre-paid SIM card registration to your advantage
15 December 2017
The recent spate of terrorist attacks across France, Belgium and the UK has once again sparked discussion around the mandatory registration of pre-paid SIM cards. Registration is already mandatory...
How analytical insight can revitalise your VNO
04 October 2017
How is your VNO doing? Is it at the top of its game, or is it just about getting by? Either way, there are savings to be made.
The truth about roaming billshock
25 July 2017
The new EU roaming regulations (the Eurotariff) has created plenty of work for our marketing and PR folk. But, as the commentator industry competes to stamp their mark on the issue, interpreting...
Act now to protect your MVNO from the danger of Roam Like Home
07 June 2017
Roam Like home is almost upon us. We’ve all known about it, and bemoaned its arrival, for quite some time. Like new fake tan products and slimming aids, Roam Like Home is coming just in time for...
Six reasons why MVNOs need to go digital
05 May 2017
Talk to anyone in technology in a large organisation and they’re bound to tell you how they’re in the middle of their latest digital transformation initiative. Practically everyone’s on a “digital...
Mobile World Congress 2017
31 March 2017
We’ve all been back at our desks for a few weeks, so now is a good time to reflect on Mobile World Congress. With over 100,000 people attending the show, including most of the major players in...
Telecoms digital transformation: Look how far we’ve come!
31 January 2017
It used to be so simple: B2C and B2B and that was that. Neat. Little. Pockets. Then the millennium happened! Everything went blurry, even after the champagne hangovers had worn off. Consolidation...
The retail MVNO: 3 steps to customer loyalty
05 January 2017
Customer loyalty is dead. Or so we are told, with the cause of this demise often blamed on the almost endless choice consumers now face as a result of their constant connectivity. But is it really...
What is an MVNO? The definitive guide to Mobile Virtual Network Operators
09 November 2016
If you’re new to telecoms, your head is probably spinning with all the jargon. Ours is a highly fragmented business, with lots of different layers playing their part. And each has its own...
Avoiding bill shock with telecoms selfcare
23 September 2016
What’s the first thing you do when your international flight lands? If it’s not unclipping your belt, jumping up and grabbing your bags from the overhead locker whilst the plane is still taxiing...
Retail MVNO strategy: 5 questions you should be asking
16 August 2016
Five questions to evolve your MVNO strategy from voice to data profitability
There was a time when mobile was so fresh and new that you could just sell voice minutes and gain market share. Indeed,...
The 6 reasons retailers should start an MVNO
17 May 2016
Whether you’re working for a seasoned retail MVNO (or VNO – if you’re already offering some consumer services like home phone or broadband) or a retailer who hasn’t yet decided to launch its own...
Enterprise mobility and the service provider opportunity
19 April 2016
Mobile enterprise presents a huge opportunity for service providers. A recent research report by STL Partners, found that less than half of enterprises have no formal enterprise mobile strategy...
New ideas for tariffing – the third way
18 April 2016
For CSPs looking to generate strong sources of revenue in the future, then they should look no further than the way in which subscribers pay for their services. As subscribers move from prepaid to...
Can retail MVNOs give supermarkets a better handle on their baskets?
07 March 2016
On January 15th, the “Mobile by Sainsbury’s” service closed its doors. It’s the latest and by far the highest profile brand MVNO to shut down – previous closures like Family Mobile, carried by EE,...
Digital impact to end the reign of pre-paid, post-paid dinosaurs
03 February 2016
Back in 2012, the UK mobile market passed something of a milestone: the number of subscribers on postpaid plans finally outnumbered their pay-as-you-go counterparts.