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CSPs have prioritised the consumer market for many years as these services have made up the bulk of their revenues. However, profit margins for consumer services are in decline, which is leading to...

The enterprise 5G market promises fertile new revenue streams for service providers. Operators that currently only serve the consumer market are planning their first steps into the B2B world, usually...

Business customers are typically the most profitable segment of a service provider’s customer base. However, these valuable customers often sit on legacy environments and old technology, and are...

Read on to discover the economic benefit of implementing the top five digital BSS use cases for enterprise services - real-time billing management, automated service configuration, partner/wholesaler...

Telco research specialists, STL Partners, conducted a survey with industry executives in which they asked respondents to rank five digital BSS use cases for the enterprise market in terms of the...

Of the many changes that 5G will bring to the telecoms market, one of the most interesting is the impact it will have on the relationship between operators and their enterprise customers. With...

Operators have crafted wonderful digital experiences for consumers. Take iD Mobile, for example. iD Mobile provides its customers with a 100% digital experience via a simple app. Customers can check...

The BSS/OSS section of the 2019 telecoms.com Annual Industry Survey, which was sponsored by MDS Global, found that CSPs believe B2B customers will give them a greater return on their 5G investment...

CSPs make most of their IoT revenues from selling connectivity, yet according to Ovum[1], connectivity represents just 10-15% of all IoT revenues. In addition to this, premium connectivity such as...

When planning a new service or proposition, few MVNOs know if their assumptions are correct and their decisions sound until they go live. In fact, they often have to wait for several months after the...

Whilst the key theme of this year’s MWC was 5G (see our ‘5G: How will the star of MWC be used?’ blog post), many other interesting technologies were showcased at the event. Some of these technologies...

5G was undoubtedly the star of this year’s MWC. There were numerous predictions of how 5G will be as revolutionary as technologies such as electricity and the combustion engine, and how it will bring...

In the UK, 99% of businesses are small or medium sized, meaning that they employ 0 – 249 people, and 96% are micro-businesses, employing 0 – 9 people [1]. Given its size, the SME market holds much...

The past 18 months have been a regulation rollercoaster for the telecoms industry. The Digital Economy Act (DEA) received Royal Assent in April 2017 and many of its clauses are now law. Just two...

The humble SIM card has shrunk somewhat since its debut in the early 1990s. From the original, full format SIM, to the Mini SIM, to the Micro SIM and finally the Nano SIM, it may have reduced in...

The global pre-paid market is huge, but fickle. It represents 77% [1] of the total market (although this figure is skewed by countries in the Caribbean and Latin America, in which it is closer to...

Over the past few years, digital disruptors have transformed our world. Amazon has disrupted retail, Uber has disrupted transport and Airbnb has disrupted accommodation. New disruptors emerge each...

The recent spate of terrorist attacks across France, Belgium and the UK has once again sparked discussion around the mandatory registration of pre-paid SIM cards. Registration is already mandatory in...