MDS Global Blog listing page

We’ve all been back at our desks for a few weeks, so now is a good time to reflect on Mobile World Congress. With over 100,000 people attending the show, including most of the major players in the...

It used to be so simple: B2C and B2B and that was that. Neat. Little. Pockets. Then the millennium happened! Everything went blurry, even after the champagne hangovers had worn off. Consolidation was...

Customer loyalty is dead. Or so we are told, with the cause of this demise often blamed on the almost endless choice consumers now face as a result of their constant connectivity. But is it really...

If you’re new to telecoms, your head is probably spinning with all the jargon. Ours is a highly fragmented business, with lots of different layers playing their part. And each has its own...

What’s the first thing you do when your international flight lands? If it’s not unclipping your belt, jumping up and grabbing your bags from the overhead locker whilst the plane is still taxiing to...

Five questions to evolve your MVNO strategy from voice to data profitability

There was a time when mobile was so fresh and new that you could just sell voice minutes and gain market share. Indeed,...

Whether you’re working for a seasoned retail MVNO (or VNO – if you’re already offering some consumer services like home phone or broadband) or a retailer who hasn’t yet decided to launch its own...

Mobile enterprise presents a huge opportunity for service providers. A recent research report[1] by STL Partners, found that less than half of enterprises have no formal enterprise mobile strategy or...

For CSPs looking to generate strong sources of revenue in the future, then they should look no further than the way in which subscribers pay for their services. As subscribers move from prepaid to...

On January 15th, the “Mobile by Sainsbury’s” service closed its doors. It’s the latest and by far the highest profile brand MVNO to shut down – previous closures like Family Mobile, carried by EE,...

Back in 2012, the UK mobile market passed something of a milestone: the number of subscribers on postpaid plans finally outnumbered their pay-as-you-go counterparts.

Open internet campaigners are up in arms over the EU's recent vote to allow zero rating, but is it really the risk to net neutrality they might think?

With Apple, Google and now Amazon fighting for dominance in the smart home space, are telcos still in with a shot at the market? And if not, does it matter?

In 2014 Gartner reported that (based on a select group of 11 of the top 30 CSPs) total revenues from digital services grew at 17.9 per cent. This was 10 per cent faster than total operating revenue...

An ad-blocking revolution is underway. How can advertisers and Telcos protect their revenue streams without undermining the customer experience?

That well-known phrase "Show me the money" really does ring true for today’s CSPs. So many are losing out and at the same time leaving money on the table. Why don’t they understand more about the...

I read today that the US MVNO, Freedompop, is coming to the UK this summer. This news coincided with my reading of ‘The Curve: Turning Followers into Superfans’, which is dedicated to understanding...