Covid-19 and MVNOs: 5 incentives to support customers and boost loyalty
30 March 2020
The Covid-19 pandemic is threatening to grind the world to a halt, however the telecoms industry is helping to keep it moving. Service providers are more important than ever as they are enabling...
Your VNO could be the next digital disruptor
09 February 2018
Over the past few years, digital disruptors have transformed our world. Amazon has disrupted retail, Uber has disrupted transport and Airbnb has disrupted accommodation. New disruptors emerge each...
How to use mandatory pre-paid SIM card registration to your advantage
15 December 2017
The recent spate of terrorist attacks across France, Belgium and the UK has once again sparked discussion around the mandatory registration of pre-paid SIM cards. Registration is already mandatory...
How analytical insight can revitalise your VNO
04 October 2017
How is your VNO doing? Is it at the top of its game, or is it just about getting by? Either way, there are savings to be made.
Act now to protect your MVNO from the danger of Roam Like Home
07 June 2017
Roam Like home is almost upon us. We’ve all known about it, and bemoaned its arrival, for quite some time. Like new fake tan products and slimming aids, Roam Like Home is coming just in time for...
Six reasons why MVNOs need to go digital
05 May 2017
Talk to anyone in technology in a large organisation and they’re bound to tell you how they’re in the middle of their latest digital transformation initiative. Practically everyone’s on a “digital...
Telecoms digital transformation: Look how far we’ve come!
31 January 2017
It used to be so simple: B2C and B2B and that was that. Neat. Little. Pockets. Then the millennium happened! Everything went blurry, even after the champagne hangovers had worn off. Consolidation...
The retail MVNO: 3 steps to customer loyalty
05 January 2017
Customer loyalty is dead. Or so we are told, with the cause of this demise often blamed on the almost endless choice consumers now face as a result of their constant connectivity. But is it really...
What is an MVNO? The definitive guide to Mobile Virtual Network Operators
09 November 2016
If you’re new to telecoms, your head is probably spinning with all the jargon. Ours is a highly fragmented business, with lots of different layers playing their part. And each has its own...
Avoiding bill shock with telecoms selfcare
23 September 2016
What’s the first thing you do when your international flight lands? If it’s not unclipping your belt, jumping up and grabbing your bags from the overhead locker whilst the plane is still taxiing...
Retail MVNO strategy: 5 questions you should be asking
16 August 2016
Five questions to evolve your MVNO strategy from voice to data profitability
There was a time when mobile was so fresh and new that you could just sell voice minutes and gain market share. Indeed,...
The 6 reasons retailers should start an MVNO
17 May 2016
Whether you’re working for a seasoned retail MVNO (or VNO – if you’re already offering some consumer services like home phone or broadband) or a retailer who hasn’t yet decided to launch its own...