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According to Gartner’s August forecast on vendor prices, compounding inflation, sustainability requirements, and competitive labour markets will lead to a 15%-20% increase in SaaS costs. This will...

At MVNO World Congress in June, we’ll hear how enterprises are placing greater emphasis on making 5G pay. The potential value the segment can drive is huge for operators and MVNOs alike but, in my...

As you might expect, the agenda at MWC Barcelona 2023 is stacked heavily in the favour of 5G. No wonder. It’s the fastest growing segment in wireless infrastructure spend globally, as the rate of...

Enterprise customers are still pushing for a better service from their service providers, despite CSPs’ new focus on the enterprise market. But what exactly are these customers looking for? Here are...

In mature consumer mobile markets, CSPs have long-since developed seamless digital experiences for customers, with many able to effortlessly check their balance, purchase bolt-ons and additional...

CSPs have prioritised the consumer market for many years as these services have made up the bulk of their revenues. However, profit margins for consumer services are in decline, which is leading to...

Business customers are typically the most profitable segment of a service provider’s customer base. However, these valuable customers often sit on legacy environments and old technology, and are...

Read on to discover the economic benefit of implementing the top five digital BSS use cases for enterprise services - real-time billing management, automated service configuration, partner/wholesaler...

Telco research specialists, STL Partners, conducted a survey with industry executives in which they asked respondents to rank five digital BSS use cases for the enterprise market in terms of the...

Of the many changes that 5G will bring to the telecoms market, one of the most interesting is the impact it will have on the relationship between operators and their enterprise customers. With...