Keeping it real: Why B2C BSS can’t land 5G in the enterprise world
08 February 2023
At MVNO World Congress in June, we’ll hear how enterprises are placing greater emphasis on making 5G pay. The potential value the segment can drive is huge for operators and MVNOs alike but, in my...
Have you got the right partner model to deliver and monetise 5G?
06 February 2023
As you might expect, the agenda at MWC Barcelona 2023 is stacked heavily in the favour of 5G. No wonder. It’s the fastest growing segment in wireless infrastructure spend globally, as the rate of...
Five requests enterprises make of their service providers
21 June 2022
Enterprise customers are still pushing for a better service from their service providers, despite CSPs’ new focus on the enterprise market. But what exactly are these customers looking for? Here are...
How enterprise self-care boosts satisfaction and optimises revenues
11 April 2022
In mature consumer mobile markets, CSPs have long-since developed seamless digital experiences for customers, with many able to effortlessly check their balance, purchase bolt-ons and additional...
Five must-have enterprise BSS capabilities for 2022
07 December 2021
CSPs have prioritised the consumer market for many years as these services have made up the bulk of their revenues. However, profit margins for consumer services are in decline, which is leading to...
From consumer to enterprise: How service providers can cross the divide
13 September 2021
The enterprise 5G market promises fertile new revenue streams for service providers. Operators that currently only serve the consumer market are planning their first steps into the B2B world, usually...
The end is nigh (for legacy BSS platforms)
09 February 2021
Business customers are typically the most profitable segment of a service provider’s customer base. However, these valuable customers often sit on legacy environments and old technology, and are...
The financial benefit of digital BSS for enterprise services
03 November 2020
Read on to discover the economic benefit of implementing the top five digital BSS use cases for enterprise services - real-time billing management, automated service configuration, partner/wholesaler...
Why automated service configuration should be your top priority
23 September 2020
Telco research specialists, STL Partners, conducted a survey with industry executives in which they asked respondents to rank five digital BSS use cases for the enterprise market in terms of the...
BSS for the Co-creative 5G Era
17 August 2020
Of the many changes that 5G will bring to the telecoms market, one of the most interesting is the impact it will have on the relationship between operators and their enterprise customers. With...