How enterprise self-care boosts satisfaction and optimises revenues
11 April 2022
In mature consumer mobile markets, CSPs have long-since developed seamless digital experiences for customers, with many able to effortlessly check their balance, purchase bolt-ons and additional...
The financial benefit of digital BSS for enterprise services
03 November 2020
Read on to discover the economic benefit of implementing the top five digital BSS use cases for enterprise services - real-time billing management, automated service configuration, partner/wholesaler...
Serving the underserved SME market in six steps
23 November 2018
In the UK, 99% of businesses are small or medium sized, meaning that they employ 0 – 249 people, and 96% are micro-businesses, employing 0 – 9 people [1]. Given its size, the SME market holds much...
eSIM - What's the hold up?
07 November 2018
It has been more than 18 months since the GSMA released its eSIM specification, yet CSPs have made very little progress. In fact, the first significant rollout plan has come from an original...