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Thanks to the rapid rise of ChatGPT, there is now a real appetite to use machine learning (ML) and artificial intelligence (AI) in the workplace.

The benefits range from producing complex, technical...

By John Burton, CEO, MDS Global. 

Since joining MDS Global, I’ve been meeting with customers to learn more about how we can help them deliver their strategy in challenging times. No matter whether...

Reduce costs. Increase margin & value. Improve retention. According to our customers, these are the three biggest priorities for telecoms across the world. Economic turbulence, cost conscious...

The Covid-19 pandemic is threatening to grind the world to a halt, however the telecoms industry is helping to keep it moving. Service providers are more important than ever as they are enabling...

When planning a new service or proposition, few MVNOs know if their assumptions are correct and their decisions sound until they go live. In fact, they often have to wait for several months after the...

It has been more than 18 months since the GSMA released its eSIM specification, yet CSPs have made very little progress. In fact, the first significant rollout plan has come from an original...

The humble SIM card has shrunk somewhat since its debut in the early 1990s. From the original, full format SIM, to the Mini SIM, to the Micro SIM and finally the Nano SIM, it may have reduced in...

The global pre-paid market is huge, but fickle. It represents 77% [1] of the total market (although this figure is skewed by countries in the Caribbean and Latin America, in which it is closer to...

The new EU roaming regulations (the Eurotariff) has created plenty of work for our marketing and PR folk. But, as the commentator industry competes to stamp their mark on the issue, interpreting and...