How AI and a digital telco strategy is helping MVNOs overtake the competition
02 May 2023
Thanks to the rapid rise of ChatGPT, there is now a real appetite to use machine learning (ML) and artificial intelligence (AI) in the workplace.
The benefits range from producing complex, technical...
Seven ways MVNOs and digital brands can win in a recession
15 February 2023
By John Burton, CEO, MDS Global.
Since joining MDS Global, I’ve been meeting with customers to learn more about how we can help them deliver their strategy in challenging times. No matter whether...
Five benefits of a digital-first strategy in 2023
06 February 2023
Reduce costs. Increase margin & value. Improve retention. According to our customers, these are the three biggest priorities for telecoms across the world. Economic turbulence, cost conscious...
Five requests enterprises make of their service providers
21 June 2022
Enterprise customers are still pushing for a better service from their service providers, despite CSPs’ new focus on the enterprise market. But what exactly are these customers looking for? Here are...
How enterprise self-care boosts satisfaction and optimises revenues
11 April 2022
In mature consumer mobile markets, CSPs have long-since developed seamless digital experiences for customers, with many able to effortlessly check their balance, purchase bolt-ons and additional...
The financial benefit of digital BSS for enterprise services
03 November 2020
Read on to discover the economic benefit of implementing the top five digital BSS use cases for enterprise services - real-time billing management, automated service configuration, partner/wholesaler...