MDS Global Blog

Five requests enterprises make of their service providers

21 June 2022

Enterprise customers are still pushing for a better service from their service providers, despite CSPs’ new focus on the enterprise market. But what exactly are these customers looking for? Here are...

How enterprise self-care boosts satisfaction and optimises revenues

11 April 2022

In mature consumer mobile markets, CSPs have long-since developed seamless digital experiences for customers, with many able to effortlessly check their balance, purchase bolt-ons and additional...

The financial benefit of digital BSS for enterprise services

03 November 2020

Read on to discover the economic benefit of implementing the top five digital BSS use cases for enterprise services - real-time billing management, automated service configuration, partner/wholesaler...

Why should consumers have it better than enterprises?

21 July 2020

Operators have crafted wonderful digital experiences for consumers. Take iD Mobile, for example. iD Mobile provides its customers with a 100% digital experience via a simple app. Customers can check...