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MDS Global Blog

Covid-19 and MVNOs: 5 incentives to support customers and boost loyalty

30 March 2020

The Covid-19 pandemic is threatening to grind the world to a halt, however the telecoms industry is helping to keep it moving. Service providers are more important than ever as they are enabling...

Serving the underserved SME market in six steps

23 November 2018

In the UK, 99% of businesses are small or medium sized, meaning that they employ 0 – 249 people, and 96% are micro-businesses, employing 0 – 9 people [1]. Given its size, the SME market holds much...

The retail MVNO: 3 steps to customer loyalty

05 January 2017

Customer loyalty is dead. Or so we are told, with the cause of this demise often blamed on the almost endless choice consumers now face as a result of their constant connectivity. But is it really...