--- title: MDS Global Blog | selfcare description: selfcare | B2B, MVNO and IoT topics covering convergent real-time charging, analytics and customer management solutions. --- [![](https://blog.mdsglobal.com/hs-fs/hubfs/mdslogo_grey.png?width=122&name=mdslogo_grey.png "logo.png")](https://www.mdsglobal.com/) [![](https://blog.mdsglobal.com/hs-fs/hubfs/logo-dark.png?width=122&name=logo-dark.png "logo-dark.png")](https://www.mdsglobal.com/) - [Home](https://mdsglobal.com/) - [BSS-as-a-Service](https://mdsglobal.com/bss-as-a-service/) - [Solutions](https://mdsglobal.com/virtual-network-operators/) - Virtual Network Operators - [VNOnDemand](https://mdsglobal.com/virtual-network-operators/) - [VNOnDemand Analytics](https://mdsglobal.com/vnondemand-analytics/) - Enterprise Service Providers - [B2BonDemand](https://mdsglobal.com/enterprise-service-providers/) - IoT Application Providers - [IoTMonetised](https://mdsglobal.com/iot-application-providers/) - Platforms & Services - MDS Global Services - 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[Leadership](https://mdsglobal.com/leadership/) - [Careers](https://mdsglobal.com/joining-us/) - [Our Customers](https://mdsglobal.com/our-customers/) - [Awards](https://mdsglobal.com/awards/) - [Certifications](https://mdsglobal.com/certifications/) - [History of MDS Global](https://mdsglobal.com/history-of-mds-global/) - [Sustainable Business](https://mdsglobal.com/sustainable-business/) - [Contact us](https://mdsglobal.com/contact-us/) - [Login](https://mdsglobal.com/login/) # MDS Global Blog listing page - [News](https://www.mdsglobal.com/news/) - [Blog](https://blog.mdsglobal.com/) - [Events](https://www.mdsglobal.com/events/) - [Case Studies](https://www.mdsglobal.com/insights/case-studies/) - [Videos](https://www.mdsglobal.com/videos/) - [Whitepapers & eBooks](https://www.mdsglobal.com/whitepapers/) - [Brochures](https://www.mdsglobal.com/brochure/) - [Presentations](https://www.mdsglobal.com/presentations/) - [Analyst coverage](https://www.mdsglobal.com/analyst-coverage/) ## Five requests enterprises make of their service providers 21 June 2022 Enterprise customers are still pushing for a better service from their service providers, despite[CSPs’ new focus on the enterprise market](https://blog.mdsglobal.com/from-consumer-to-enterprise-how-service-providers-can-cross-the-divide). But what exactly are these customers looking for? Here are... [Read more](https://blog.mdsglobal.com/what-businesses-want-the-top-5-requests-enterprises-make-of-their-service-providers) ## How enterprise self-care boosts satisfaction and optimises revenues 11 April 2022 In mature consumer mobile markets, CSPs have long-since developed seamless digital experiences for customers, with many able to effortlessly check their balance, purchase bolt-ons and additional... [Read more](https://blog.mdsglobal.com/how-enterprise-self-care-boosts-satisfaction-and-optimises-revenues) ## Five must-have enterprise BSS capabilities for 2022 07 December 2021 CSPs have prioritised the consumer market for many years as these services have made up the bulk of their revenues. However, profit margins for consumer services are in decline, which is leading to... [Read more](https://blog.mdsglobal.com/five-must-have-enterprise-bss-capabilities-for-2022) ## Avoiding bill shock with telecoms selfcare 23 September 2016 What’s the first thing you do when your international flight lands? If it’s not unclipping your belt, jumping up and grabbing your bags from the overhead locker whilst the plane is still taxiing to... 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